FAQ

An HOA is a non-profit organization formed by a group of homeowners in a residential community to manage and maintain common areas and amenities, enforce community rules and regulations, and collect fees or dues from members to cover these expenses.

Common areas are areas within a residential community, such as tennis courts, pickle ball courts, tot lots, clubhouses, walking paths, and other shared spaces.

HOA fees are recurring fees paid by homeowners to the HOA to cover the cost of managing and maintaining common areas and amenities. Examples of fees can include expenses such as landscaping, security, insurance, and utilities.

  • HOA rules are a set of guidelines and regulations that homeowners must follow within the community. These rules can cover a wide range of topics, such as noise levels, parking, pet ownership, and home maintenance standards. Violation of these rules can result in fines or other penalties.

HOA decisions are made by a board of directors elected by the homeowners. The board is responsible for making decisions on behalf of the community, including setting and enforcing rules, approving budgets and expenditures, and hiring and managing vendors.

In most cases, no. When you purchase a property in an HOA, you become a member of the association and are required to follow the rules and pay the fees.

Benefits of living in an HOA community can include access to shared amenities, increased property values due to well-maintained common areas, and a sense of community and belonging. HOAs can also provide a framework for resolving disputes and enforcing community standards.

Any Member or Tenant or Guest of any Member should be considered in good standing if they are not past due greater than 60 days or have any rules and/or regulation infractions that are 60 days or older based on Article IV Section 3 (c) of the declaration of rights and restrictions.

Please see the clubhouse rental page for details related to renting the clubhouse.

  • Pot holes – Chesterfield County first, the Ashbrook Building and Grounds committee
  • Wildlife Rescue – Chesterfield county
  • Voter Location – Chesterfield county
  • Schools – Chesterfield County

Buying:

  1. Set-Up Assessment Billing.   Contact ACS West to set up how your assessments will be billed. 282-7451                     
    Review ACA Disclosure Package
    .   State Law requires the seller to provide you with a ACA Disclosure Package prior to closing.  The Disclosure Package will disclose information on any current covenant/ARB violations and outstanding assessments fees that may be due the Association which you would become liable for once you close.
  2. Inform ACA Of New Telephone Number. Please contact the ACA at 282.7451 so that we may include your information in our database and telephone directory.

Selling:

  1. Order ACA Disclosure Package.   State law requires you to provide a ACA Disclosure Package for a potential buyer who has signed a contract.  As the ACA has two weeks to put together the Disclosure Package, it is recommended that you order the packet immediately after the contract has been signed.  Contact ACS West at 282-7451 for pricing and ordering info.
  2. Provide ACA With Settlement Statement.  For the ACA to begin billing the new owner of the property you are selling, you will need to show that there’s been a legal transfer of property by providing the ACA with a copy of your Settlement Statement (HUD).

PLEASE NOTE THAT THERE ARE TO BE NO COMMENTS OR QUESTIONS FROM THE ATTENDEES WHO ARE NOT DIRECTLY INVOLVED IN THE HEARING.

  1. Presiding officer will introduce person requesting the hearing.
  2. Chair of Violations Inspection Committee, ARC Chair, Management Company representative, or appointed designee, will review the violation history of the owner incident by incident, and then state the particular violation or penalty that the owner is contesting or challenging.
  3. The owner will BRIEFLY AND TO THE POINT present the reason as to why the violation write-up was incorrect, why the violation was not corrected within the allotted time, and/or why the non-compliance penalty should not be imposed.
  4. Board members may ask questions of the owner, Violations Inspection Committee, or Management Company, and discuss the case.   
  5. Presiding Officer will ask for a motion regarding the case, and having that motion and a second, a vote will be held.

PLEASE NOTE THAT IF THE OWNER STRAYS FROM THE CASE IN POINT OR IS NOT BRIEF, THE PRESIDING OFFICER CAN INTERRUPT, AND ASK FOR A MOTION AND VOTE ON THE CASE, IN ORDER TO PROCEED WITH THE OTHER BOARD MEETING BUSINESS IN A TIMELY FASHION.

 

There are basically three types of violations, and specific processes in place for handling each type:

  1. Grass Cutting — A violation letter is sent out with each violation. Starting with the third, and with each subsequent violation, there is a $20 non-compliance penalty assessment.
    Trashcans left out of the screened area after noon of the day following pickup —A violation letter is sent out with each violation. Starting with the third, and with each subsequent violation, there is a $20 non-compliance penalty assessment.
    If the Board so chose to do so, this $20 penalty could be raised to $50 per incident with an approved Board motion.
  2. All other violations that can be quickly remedied; i.e., trailer parked in driveway, junk left out in yard, bags of leaves left in yard, front porch cluttered; portable swimming pool in front yard, wheelbarrow or other equipment left out in yard, etc. A violation letter is sent giving 48 hours after receipt to correct the violation. Starting with the second write-up of the same recurring violation, and with each subsequent recurring violation, there is a $50 non-compliance penalty assessment.
  3. Violations of a more major nature that will take longer to correct; roof stains, powerwashing needed, house needing painting, repairs needed to porch railings, bare spots in lawn, yard erosion, shutter falling off, dead tree in yard, etc. A violation letter is sent giving 14 days to correct violation or work out an acceptable plan with the management company to correct the violation. After the 14 days, there is a $10 per day non-compliance penalty assessed until the violation is corrected, with a cap of $900.

In all cases, the violator is to notify the management company in writing or by email when the violation is corrected so a re-inspection can be conducted to verify such.

All of the above processes fall within the confines of the Va. POA Act, and were reviewed by Ashbrooks Attorney before being implemented by Board Approved Motions.

WHEREAS, Section 55-513 of Chapter 26 of Title 55 of the Code of Virginia (The Property Owners’ Association Act) empowers a Board of Directors to establish, adopt, and enforce rules and regulations respecting use of common areas and other areas of responsibility assigned to the association by the declaration, and,

WHEREAS, Article I of the Articles of Incorporation of Ashbrook Community Association, Inc., states that the purposes of the Corporation is to transact all lawful business not required to be specifically stated in the Articles of Incorporation, and,

WHEREAS, Article VIII, Section 4 of the 1985 Declaration, gives the Board of Directors the right of enforcement of these Covenants and Restrictions by any proceeding at law or in equity against any person or persons in violation and/or to recover damage against the land and to enforce any lien created by these covenants, and,

NOW THEREFORE, the Board of Directors desires to create and establish a procedure by which the 1985 Declaration , Articles of Incorporation, Bylaws, and Rules and Regulations (the governing documents) can be enforced, and where community residents (owners [members] and tenants) can report their observations and make complaints regarding residents who appear to be in violation of the governing documents, and,

Further, that the Board of Directors desires to establish a procedure by which facts and information pertaining to the alleged violation, are brought to the attention of the responsible Owner and that Owner be given a chance to cure an identified violation, and,

Further, that if no such cure is made, the Board of Directors, or a committee appointed by the Board, on behalf of the Association, can review related facts and information, and attempt to resolve the matter, prior to an Owner or the Board bringing any legal action.

BE IT RESOLVED, that the procedure is as follows:

1. Any Association Member who believes that another Member is in violation of the governing documents should first tell the Member their thoughts and request that the suspected violating Resident comply with the appropriate governing document.

2. If the matter is not corrected or the Member is uncomfortable addressing the suspected violating Member, the Association Member who believes that the Member is in violation should call the Managing Agent and inform him or her of the details of the matter. The Managing Agent should investigate the matter and, if it is of a minor nature, the Managing Agent will call the reported violating Member and request his or her cooperation in curing the suspected violation. Notes will be kept in the file related to any such conversations. If an emergency situation is reported, the member is to call the Managing Agent immediately. For example, a report is received that someone is cutting trees 12 inches in diameter on common area.

In all other situations, the Member must write the details of their observations (including addresses, times, dates, telephone numbers, etc.) and deliver that report to the Managing Agent, Architectural Review Committee member or a Board member. All verbal or written reports by residents reporting suspected violations will be confidential and held in the Association files kept by the Managing Agent for the Association. The Managing Agent or the Board designee should then investigate the matter.

3. Upon receipt of a written complaint, a conference should take place between the Managing Agent, the ARC Chair or Board designee to review the matter. With the Managing Agent and ARC Chair’s or designee’s authority, the first Notice of Violation is to be mailed by the Managing Agent.

4. The Managing Agent is to monitor the situation and if no cure is made within 15 days or other amount of time as directed by the board, then the Managing Agent, as directed by the Board, may send out a second violation letter. Board retains the right to offer an opportunity to have a hearing to the owner. If the owner does not request a hearing as per the second violation letter, then the hearing may be waived and the penalty imposed.

5. If a hearing is requested, then as directed by the Board of Directors a hearing will be scheduled as per the Virginia Property Owners Act. The Managing Agent or the ARC Chair will present facts, and other information relating to the alleged violation and will review each of the notices mailed to the suspected violating Member. The suspected violating Member will present facts, and other information related to the matter. The suspected violating Member may also bring and be represented by an attorney.

6. Following the hearing, the Board of Directors or designated committee will review all facts and information presented and make a determination of what, if any, further action is to be taken. Any course of action determined by the Board, or designated committee, must be within the scope of authority and power available to them through Commonwealth law and the governing documents.

Some options available to the Board are:

A. Removal of membership rights to the use of recreational amenities.

B. Removal of membership rights to vote.

C. Imposing a non-compliance penalty assessment of up to $50.00 for a single violation or $10.00 per day for any violation of a continuing nature. A non-compliance penalty assessment for an offense of a continuing nature may be assessed daily from the date of the first notice of the violation until the violation is cured.

D. Waive the Imposition of a non-compliance penalty assessment, or reduce it, if the violation is cured before the date of the Hearing.

E. Pursue enforcement through the Commonwealth judicial process.

It is important to note here that the Board must be consistent with the imposition of enforcement actions. Also, the type and date of the Notice of Hearing, and by whom given, will be recorded in the minutes of the Board of Directors.

7. Any non-compliance penalty assessment will be added to the Member’s assessment account and be collectible in the same manner as any other assessment.

The board meetings are held the second Tuesday of every month at the clubhouse located at 7510 Offshore Dr.

The policy and procedures for the homeowners to request access to the tennis court have been streamlined as below:
  • The homeowner will send the request to the management company ACS west.
  • The management company ACS West will send the board members the contact information of the homeowner.
  • A board member will contact the homeowner within five business days to arrange the date and time to meet them at the clubhouse to provide them the tennis court gate key after receiving $25 money order key deposit made out directly to Ashbrook Community Association.